Masthead Enterprises, LLC ships most orders in 1 -2 days not including built to order, custom or non-stock items. Note, there are certain restrictions on some products, and some products cannot be shipped to some international destinations. We endeavor to find you the best possible rate, if you have a special request, please contact us.
Shipping Within the Continental United States:
Masthead offers shipping services via UPS. Shipping rates are based on the shipping option you choose, weight, overall package dimensions and value (for insurance purposes) of your order. Tracking information will be furnished via email if supplied . Shipment updates can be found at www.ups.com with your tracking number. Oversize items such as boats and kayaks cannot be shipped with UPS (see oversize shipping).
Shipping To CANADA, Hawaii, Puerto Rico, Alaska and Caribbean:
Masthead offers UPS Services (automatically calculated) or alternative shipping for these locations. On your request, we will quote shipping with the US Post Office or export service. Place your order; we’ll contact you with a shipping quote from alternative carriers if requested. If you choose a quoted shipping rate that is less than the UPS rate on your order , you will be credited for the difference.
Masthead offers discounted shipping rates to International Customers. On your request, we will quote alternative shipping methods. Place your order; If we find a less expensive rate, your order total will be credited for the difference. The purchaser is responsible for any and all additional fees, duties and taxes associated with orders shipped outside of the continental USA. . To understand what charges your national/local authorities may collect at the time of delivery, please contact your local customs bureau. Any refused shipments due to unpaid taxes, import duty or VAT charges will be charged for the shipping fees incurred
Large Items including but not limited to: large sails, boats and kayaks will be quoted through freight carrier or delivery services.
Free In-Store Pick Up:
We off any order can be picked up in our Saint Petersburg, Florida store during normal store hours. We will confirm your order is ready prior to pick up.
Sales Tax is ONLY collected on items shipped to or picked up in the State of Florida with the exception of boat trailers which require Florida Sales Tax whether leaving the state or not.
*Terms Subject to Change