Store Products excluding sails and boats
Returns and exchanges are accepted within 15 days of receipt provided the item was not used, damaged, custom built, special ordered or customized. Please return items with their original tags and packaging. Also, send a copy of your receipt with the reason for the return. If we can assist with an exchange, please let us know. Allow 7-10 days for processing.
Used Sail Returns
If you are unsatisfied with your used sail purchase for any reason, you may return it to us within 10 days of receipt for exchange or refund. Before returning, give us a call if we can assist with any fit issues you are having, as many times we can resolve a problem over the phone. If your sail purchase requires an adjustment to fit your boat, our in-house sail loft is available for modifications. Any customization or modifications as well as shipping costs, are not refundable.
Please return sails in the same condition as received, a 10% minimum restocking charge applies to sails received after the return policy or sails that have been used, modified or damaged. Please send your return along with a copy of your invoice and reason for return. Please allow 7-10 days for processing. If you would like to consider an alternative, please let us know and we’ll call with alternative sail options.